Important Contact Information

Japan: Cultural Odyssey‎ > ‎

Important Contact Information

24 Hour Helpline: 888-230-1452

Non-Urgent Inquiries: +1-619-758-3030 (Monday-Friday 9 am - 6 pm PST)

DC Japan In-Country Team:

24 hour contact while in Asia: +86 186 1667 2575

Address in Japan

Please use the following address as your primary point of contact in Japan (ie- for STEP program, to leave behind with relatives, etc.):

Shiba Park Hotel

1 Chome-5-10 Shibakoen

Tokyo 105-0011


Here are the addresses of the primary hotels you will be staying at in Japan (note that these are subject to change based on time of year and availability):

Calling Japan from the USA:

Dial: 011 (USA exit code) + 81 (Japan entry code) + phone number